FAQ

All journals from Light & Will are digital downloads. After completing your purchase, you will receive a download link that allows you to access your journal immediately.

A download link will also be sent to the email address used during checkout.

No. These journals are digital PDF files. No physical item will be shipped.

You can choose to use the journal digitally or print it at home.

Yes. Our journals are designed so they can be printed and used as a physical journal if you prefer writing by hand.

Many customers choose to print the pages and place them in a binder or notebook.

Some journals include a fillable PDF version, which allows you to type directly into the journal using a computer, tablet, or compatible PDF reader.

If a journal includes this feature, it will be clearly stated on the product page.

The journals can be opened on most devices that support PDF files, including:

• Computers and laptops
• Tablets and iPads
• Smartphones
• PDF reader apps

After completing your purchase:

• You will see a download link on the order confirmation page.

• You will also receive an email containing the download link.

Simply click the link to download your journal.

If you cannot locate your download email, please contact us and we will assist you with accessing your purchase again.

You may also be able to download the file from your account page if you created an account during checkout.

Your purchase is intended for personal use only.

Please do not redistribute, resell, or share the files. If others would like to use the journal, we kindly ask that they purchase their own copy.

Because these products are digital downloads, refunds are generally not offered once the file has been accessed or downloaded.

However, if you experience any issues with your file, please contact us and we will do our best to help resolve the problem.

If you have any questions or need assistance, please visit our Contact Us page or email us directly at hello@lightandwill.store.

We are always happy to help.